TERMS.V2025

Terms of Service

These Terms of Service govern your participation in lottery games offered through OutbackLottoGold.com. Please read these terms carefully before purchasing lottery tickets or using our services.

Last Updated: January 12, 2025
CRITICAL.NOTICE

Age Requirement - 18+ Only

You must be at least 18 years of age to participate in any lottery games offered through OutbackLottoGold.com. It is illegal under Australian law for persons under 18 years of age to purchase lottery tickets or claim lottery prizes. By using our services, you confirm that you meet this age requirement.

We reserve the right to request proof of age at any time. Failure to provide valid age verification may result in account suspension, ticket cancellation, and forfeiture of any prizes.

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1. Acceptance of Terms

By accessing, browsing, or using any lottery services provided by OutbackLottoGold.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Cookie Policy.

If you do not agree with any part of these terms, you must not use our services or purchase lottery tickets through our platform.

These Terms of Service constitute a legally binding agreement between you and OutbackLottoGold.com. Your continued use of our services following any modifications to these terms constitutes acceptance of those modifications.

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2. Eligibility Requirements

2.1 Age Requirement

You must be at least 18 years of age or the legal age of majority in your jurisdiction, whichever is greater, to participate in lottery games through OutbackLottoGold.com.

Persons under 18 years of age are strictly prohibited from purchasing lottery tickets, creating accounts, or claiming prizes.

2.2 Geographic Restrictions

Our lottery services are available exclusively to residents of Australia. You must be physically located within Australia at the time of ticket purchase.

Persons located outside Australia, even if they are Australian citizens or residents, are not eligible to participate.

2.3 Legal Capacity

You confirm that you have the legal capacity to enter into binding contracts and are not subject to any legal restrictions that would prohibit you from participating in lottery activities.

2.4 Excluded Persons

The following persons are not eligible to participate:

  • Employees and immediate family members of OutbackLottoGold.com

  • Individuals on self-exclusion lists or subject to gambling restrictions

  • Persons prohibited from participating under applicable laws

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3. Account Registration and Maintenance

3.1 Account Creation

To purchase lottery tickets through OutbackLottoGold.com, you may be required to create an account. During registration, you must provide accurate, complete, and current information.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to:

  • Keep your password secure and confidential

  • Notify us immediately of any unauthorized access to your account

  • Ensure you log out from your account at the end of each session

  • Update your account information promptly if it changes

3.3 One Account Per Person

You may maintain only one account with OutbackLottoGold.com. Creating multiple accounts is strictly prohibited and may result in account suspension and forfeiture of tickets and prizes.

3.4 Verification Requirements

We reserve the right to request identity verification documents at any time, including but not limited to proof of age, identity, and residence. Failure to provide requested documentation may result in account suspension.

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4. Game Rules and Regulations

4.1 Official Rules

Each lottery game offered through OutbackLottoGold.com is governed by official rules and regulations established by the relevant lottery authority. These rules are incorporated into these Terms of Service by reference.

4.2 Game Specifications

For each lottery game, we provide the following specifications as clearly documented information:

  • Current jackpot value (progressive or fixed)

  • Winning odds for each prize division

  • Ticket price per standard game entry

  • Draw schedules and deadlines

  • Game mechanics and number selection rules

4.3 Accuracy of Information

While we make every effort to ensure the accuracy of game information displayed on our platform, official draw results and prize amounts are determined by the lottery authorities and take precedence over any information displayed on our website.

4.4 Rule Changes

Lottery game rules may change from time to time at the discretion of the lottery authorities. We will make reasonable efforts to communicate such changes, but you are responsible for reviewing current game rules before participating.

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5. Ticket Purchase and Confirmation

5.1 Purchase Process

Lottery tickets are purchased through authorized retail locations listed on our website. Our platform provides information about available games and retailer locations to facilitate your purchase decision.

5.2 Ticket Confirmation

Upon purchasing a lottery ticket from an authorized retailer, you will receive:

  • A physical ticket with unique serial number

  • Clear specification of selected numbers or entries

  • Draw date and game identification

  • Proof of purchase with timestamp

5.3 Ticket Validity

To be valid, tickets must:

  • Be purchased before the official draw deadline

  • Be legible and not damaged or defaced

  • Contain valid serial numbers and barcodes

  • Be purchased from authorized retailers only

5.4 Ticket Responsibility

You are solely responsible for the safekeeping of your lottery tickets. Lost, stolen, or damaged tickets cannot be replaced. We strongly recommend signing your tickets and storing them securely.

5.5 Purchase Limits

We reserve the right to implement purchase limits on lottery tickets to promote responsible gaming practices. Such limits may be applied at our discretion or as required by regulatory authorities.

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6. Prize Claims and Verification

6.1 Prize Claim Procedures

Winners must claim prizes within the specified time period (typically 12 months from draw date). To claim a prize, you must:

  • Present the original winning ticket in good condition

  • Provide valid government-issued identification

  • Complete all required claim forms accurately

  • Submit to verification procedures as required

6.2 Verification Process

All winning tickets are subject to verification, which may include:

  • Authentication of ticket serial numbers and barcodes

  • Confirmation of purchase location and time

  • Identity verification of the claimant

  • Age verification to confirm 18+ requirement

  • Compliance checks for excluded persons

6.3 Prize Payment Methods

Prize payments may be made through:

  • Direct bank transfer for larger prizes

  • Cheque issuance for medium-value prizes

  • Cash payment at authorized locations for smaller prizes

Payment method is determined based on prize value and regulatory requirements.

6.4 Unclaimed Prizes

Prizes not claimed within the specified period become void and will be handled in accordance with applicable lottery regulations. Unclaimed prize funds may be returned to the prize pool or allocated as directed by regulatory authorities.

6.5 Disputed Claims

In the event of disputed claims or multiple claimants for a single prize, OutbackLottoGold.com and the relevant lottery authority will conduct an investigation. The decision of the lottery authority regarding prize entitlement is final.

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7. Winner Obligations and Responsibilities

7.1 Tax Obligations

Winners are solely responsible for:

  • Declaring lottery winnings to the Australian Taxation Office (ATO)

  • Paying any applicable taxes on prize winnings

  • Seeking professional tax advice regarding prize implications

  • Complying with all relevant tax laws and regulations

7.2 Publicity Requirements

By claiming a prize, you consent to the use of your name, city/town of residence, and prize amount for publicity purposes by OutbackLottoGold.com and the lottery authority, unless prohibited by law.

Winners of major prizes may be required to participate in media events, photographs, or promotional activities as reasonably requested.

7.3 Financial Counseling

We strongly recommend that winners of substantial prizes seek independent financial and legal advice before making decisions regarding their winnings. We can provide referrals to professional advisors upon request.

7.4 Responsible Use of Winnings

Winners are encouraged to use prize money responsibly and to consider the long-term implications of sudden wealth. We provide resources on financial planning and responsible money management.

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8. Payment Terms and Processing

8.1 Payment Methods

We accept the following payment methods for ticket purchases at authorized retailers:

Visa credit card payment method logo Mastercard payment method logo with overlapping circles PayPal online payment service logo Apple Pay payment method logo Google Pay payment method logo with multicolored design

Cash payments may also be accepted at physical retail locations.

8.2 Transaction Security

All electronic payment transactions are processed through secure, encrypted payment gateways. We do not store complete credit card information on our servers.

8.3 Pricing and Currency

All ticket prices are displayed in Australian Dollars (AUD) and include applicable taxes. Prices are subject to change at the discretion of lottery authorities.

8.4 Refund Policy

Lottery ticket purchases are generally non-refundable. However, refunds may be issued in the following circumstances:

  • Technical errors resulting in incorrect ticket issuance

  • Draw cancellations by lottery authorities

  • Duplicate charges or billing errors

  • Other exceptional circumstances as determined by OutbackLottoGold.com

8.5 Transaction Records

We maintain transaction records in accordance with Australian financial regulations. You may request transaction history through your account portal or by contacting customer support.

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9. Limitation of Liability

9.1 Service Availability

While we make reasonable efforts to ensure continuous service availability, OutbackLottoGold.com is not liable for any interruptions, delays, or unavailability of services due to technical issues, maintenance, or circumstances beyond our control.

9.2 Information Accuracy

We strive to provide accurate game information, odds, and jackpot values. However, OutbackLottoGold.com is not liable for errors or omissions in displayed information. Official draw results from lottery authorities are the sole authoritative source.

9.3 Lost or Stolen Tickets

OutbackLottoGold.com is not responsible for lost, stolen, damaged, or destroyed lottery tickets. You are solely responsible for the safekeeping of physical tickets.

9.4 Third-Party Actions

We are not liable for actions, errors, or omissions of third-party retailers, payment processors, or lottery authorities, except as required by applicable law.

9.5 Maximum Liability

To the maximum extent permitted by Australian law, our total liability for any claims arising from your use of our services is limited to the amount you paid for the specific ticket or service giving rise to the claim.

9.6 Consequential Damages

OutbackLottoGold.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or participation in lottery games.

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10. Prohibited Activities

Strictly Prohibited Conduct

The following activities are strictly prohibited and may result in immediate account termination, ticket cancellation, and legal action:

  • Fraud and Misrepresentation: Providing false information, using fraudulent identification, or attempting to claim prizes dishonestly

  • Underage Participation: Purchasing tickets or attempting to participate if under 18 years of age

  • Ticket Manipulation: Altering, counterfeiting, or tampering with lottery tickets

  • System Manipulation: Attempting to hack, manipulate, or interfere with lottery systems or draw processes

  • Money Laundering: Using lottery services for money laundering or other illegal financial activities

  • Multiple Accounts: Creating or operating multiple accounts to circumvent limits or restrictions

  • Collusion: Engaging in organized schemes or syndicates to manipulate draws or outcomes

  • Third-Party Purchases: Purchasing tickets on behalf of ineligible persons, including minors

10.1 Consequences of Prohibited Activities

Violation of prohibited activity rules may result in:

  • Immediate account suspension or termination

  • Cancellation of all outstanding tickets

  • Forfeiture of prizes and winnings

  • Reporting to law enforcement authorities

  • Legal action and prosecution

  • Permanent ban from all OutbackLottoGold.com services

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11. Responsible Gaming Commitment

11.1 Our Commitment

OutbackLottoGold.com is committed to promoting responsible gaming practices. We believe lottery participation should be a measured, informed activity for entertainment purposes only—never a solution to financial problems.

11.2 Self-Exclusion

If you believe your lottery participation has become problematic, you may request self-exclusion from our services. Self-exclusion requests can be made by contacting customer support or through your account settings.

Self-exclusion periods may range from 3 months to permanent exclusion. During this period, you will not be able to purchase tickets or access services through OutbackLottoGold.com.

11.3 Support Resources

If you or someone you know needs help with gambling-related concerns, professional support is available:

National Gambling Helpline

1800 858 858

Online Support

gamblinghelponline.org.au

11.4 Responsible Gaming Guidelines

For comprehensive responsible gaming information, please review our dedicated Responsible Gaming Guidelines.

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12. Intellectual Property Rights

12.1 Ownership

All content on the OutbackLottoGold.com website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, digital downloads, data compilations, and software, is the property of OutbackLottoGold.com or its content suppliers and is protected by Australian and international copyright laws.

12.2 Trademarks

The OutbackLottoGold.com name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of OutbackLottoGold.com. You may not use such marks without our prior written permission.

12.3 Limited License

You are granted a limited, non-exclusive, non-transferable license to:

  • Access and use the website for personal, non-commercial purposes

  • Download and print materials for personal lottery participation

This license does not permit any resale or commercial use of the website or its contents, any collection and use of product listings or descriptions, or any derivative use of the website or its contents.

12.4 Prohibited Uses

You may not:

  • Reproduce, duplicate, copy, or exploit any portion of the website without written permission

  • Modify, adapt, or create derivative works based on website content

  • Use automated systems to access, scrape, or collect data from the website

  • Remove or alter copyright notices or proprietary markings

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13. Third-Party Services

13.1 Lottery Operators

OutbackLottoGold.com provides information about lottery games operated by licensed third-party lottery authorities. We act as an information service and retail network facilitator, not as the lottery operator.

13.2 Payment Processors

Payment processing services are provided by third-party payment processors. While we partner with reputable processors, we are not responsible for their actions, errors, or security practices beyond our reasonable control.

13.3 Authorized Retailers

Physical lottery tickets are sold through a network of authorized retail locations. While we maintain quality standards for our retail partners, we are not liable for the actions or omissions of individual retailers.

13.4 External Links

Our website may contain links to third-party websites, including responsible gaming resources. We do not control, endorse, or assume responsibility for the content or practices of linked websites.

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14. Service Changes and Modifications

14.1 Right to Modify Services

OutbackLottoGold.com reserves the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes but is not limited to lottery game offerings, website features, and retailer network changes.

14.2 Terms of Service Updates

We may update these Terms of Service periodically. Material changes will be communicated through:

  • Prominent notice on our website

  • Email notification to registered account holders

  • Updated "Last Updated" date at the top of this document

Continued use of our services after such modifications constitutes acceptance of the updated terms.

14.3 Game Rule Changes

Lottery game rules, odds, jackpot structures, and pricing may be modified by lottery authorities. We will update our website to reflect such changes, but you are responsible for reviewing current game specifications before purchasing tickets.

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15. Account Termination and Suspension

15.1 Termination by User

You may close your account at any time by contacting customer support. Outstanding tickets remain valid according to their terms, but no new tickets may be purchased after account closure.

15.2 Termination by OutbackLottoGold.com

We reserve the right to suspend or terminate your account immediately, without notice, if:

  • You violate these Terms of Service

  • You engage in prohibited activities or fraudulent conduct

  • You fail to provide required verification documents

  • You are found to be under 18 years of age

  • You request self-exclusion

  • We are required to do so by law or regulatory authority

15.3 Effect of Termination

Upon account termination:

  • You lose access to account features and services

  • Previously purchased tickets remain valid according to their terms

  • Unclaimed prizes may still be claimed within the valid claim period

  • All provisions of these Terms that should survive termination remain in effect

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16. Dispute Resolution

16.1 Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Victoria, Australia, and the Commonwealth of Australia, without regard to conflict of law principles.

16.2 Jurisdiction

You agree that any legal action or proceeding arising from these Terms of Service shall be brought exclusively in the courts of Victoria, Australia, and you consent to the jurisdiction of such courts.

16.3 Informal Resolution

Before initiating formal legal proceedings, you agree to attempt to resolve disputes informally by contacting our customer support team. We are committed to addressing concerns promptly and fairly.

16.4 Arbitration

If informal resolution is unsuccessful, disputes may be submitted to binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA), subject to applicable consumer protection laws.

16.5 Class Action Waiver

To the extent permitted by law, you agree to bring claims only in your individual capacity and not as a plaintiff or class member in any class or representative action.

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17. Regulatory Compliance

17.1 Licensing and Authorization

OutbackLottoGold.com operates in compliance with all applicable Australian lottery laws and regulations. All lottery games offered through our platform are authorized by relevant state and territory lottery authorities.

17.2 Consumer Protection

We adhere to Australian Consumer Law and work to ensure fair treatment of all participants. Your consumer rights under Australian law are not diminished by these Terms of Service.

17.3 Responsible Gaming Compliance

We comply with all responsible gaming requirements mandated by Australian lottery regulators, including age verification, self-exclusion programs, and problem gambling support resources.

17.4 Data Protection

We comply with the Australian Privacy Act 1988 and applicable data protection laws. For detailed information about data handling, please review our Privacy Policy.

17.5 Anti-Money Laundering

We maintain anti-money laundering (AML) and counter-terrorism financing (CTF) compliance programs in accordance with Australian law. Suspicious transactions may be reported to relevant authorities.

17.6 Regulatory Audits

Our operations are subject to regular audits by lottery authorities to ensure compliance with all regulatory requirements. Audit documentation is maintained and available to regulatory bodies as required.

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18. Contact Information

18.1 Questions About These Terms

If you have questions or concerns about these Terms of Service, please contact us through the following channels:

Customer Support Line

1300 000 000

Monday to Friday, 9:00 AM - 5:00 PM AEST

Online Contact Form

Visit Contact Page

18.2 Legal Notices

Legal notices, including notices of Terms of Service violations or termination, may be sent to the email address associated with your account or to the postal address you provide during registration.

Acknowledgment

By using OutbackLottoGold.com services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You further acknowledge that you meet all eligibility requirements, including being at least 18 years of age.

These Terms of Service constitute the entire agreement between you and OutbackLottoGold.com regarding your use of our services and supersede any prior agreements.

Thank you for choosing OutbackLottoGold.com. We are committed to providing transparent, responsible, and precision-engineered lottery services for Australian players.

Have Questions?

Our customer support team is here to help you understand these terms and answer any questions you may have.

Support available Monday to Friday, 9:00 AM - 5:00 PM AEST